CONTENTS
- DATA PRIVACY POLICY
- PERSONAL DATA CONTROLLER
- WHAT IS PERSONAL DATA?
- DATA PROTECTION PRINCIPLE
- PURPOSES WHY WE PROCESS YOUR PERSONAL DATA
- UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA?
- WITH WHOM WE SHARE YOUR PERSONAL DATA
- HOW PRIMART MANAGE DATA BREACHES
- DATA RETENTION
- CHANGES TO THIS PRIVACY POLICY
- DATA PRIVACY POLICY
In the course of our business, Primart collects, handles and stores personal data of our customers, employees, sellers, suppliers, contractors and other individuals. This information is a valuable and sensitive asset that must be managed respectfully, and in accordance with all applicable local and international laws.
This Privacy Policy explains what personal data is collected when you use the primartshops.com and the services provided through it, how such personal data will be used, shared. BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THISPRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this promise, you must not use the Service. In such case, you must contact the support team via email to request deletion of your account and data.
- PERSONAL DATA CONTROLLER
Primartshops, a company registered in the Federal Republic of Nigeria (with registered office at 22, Isekhere street, off Wire Road, Osasco Building, Benin City, Edo State, Nigeria) will be the controller of your personal data.
- WHAT IS PERSONAL DATA?
Personal data is any information relating to an identified or identifiable person, including: name; address; date or place of birth; photographs or videos (including CCTV footage); contact details (e.g. telephone number, email, address); national identifiers (e.g. ID numbers); professional status (e.g. job title, employer); location; online identifiers (e.g. IP addresses); and personal preferences (e.g. shopping and browsing habits), among numerous other types of personal data. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his/her physical, mental, economic, cultural or social identity.
Sensitive personal data or special category personal data contains information relating to a person’s race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health and sexual life or orientation.
- DATA PROTECTION PRINCIPLE
a. Your personal data on Primartshops.com shall be collected and processed in accordance with legitimate and lawful purpose consented to by you herein, provided that a further processing may be done only for archiving, historical research, scientific research or statistical purposes for public interest in line with extant regulations and laws.
b. Personal data shall be adequate, accurate and without prejudice to the dignity of human person; and secured against all foreseeable hazards and breaches such as theft, cyberattack, viral attack, dissemination, manipulations of any kind, damage by rain, fire or exposure to other natural elements.
- PURPOSES WHY WE PROCESS YOUR PERSONAL DATA
We process your personal data:
5.1. To render our Service
This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues.
5.2. To customize your experience
We process your personal data to adjust the content of the Service and make offers tailored to your personal preferences and interests.
5.3. To manage your account and provide you with customer support
We process your personal data to respond to your requests for technical support, Service information or to any other communication you initiate. This includes accessing your account to address technical support requests. For this purpose, we may send you, for example, notifications or emails about the performance of our Service, security, payment transactions, notices regarding our Terms of Use or this Privacy Policy.
5.4. To communicate with you as regards your use of our Service
We communicate with you, for example, by push notifications or in the chat. As a result, you may, for example, receive a notification whether on the Website or via email that you received a new message on Primart. To opt out of receiving push notifications, you need to change the settings on your browser or mobile device. To opt out of certain type of emails, you need to follow unsubscribe link located in the footer of the email, by contacting our support team at, or in your profile settings.
The services that we use for these purposes may collect data concerning the date and time when the message was viewed by our users, as well as when they interacted with it, such as by clicking on links included in the message.
5.5. To research and analyze your use of the Service
This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop Primart and our new products. We also use such data for statistical analysis purposes, to test and improve our offers.
This enables us to better understand what features and sections of Primart our users like more, what categories of users use our Service. As a consequence, we often decide how to improve Primart based on the results obtained from this processing.
5.6. To send you marketing communications
We process your personal data for our marketing campaigns. We may add your email address to our marketing list. As a result, you will receive information about our products, such as for example, special offers, and products of our partners. If you do not want to receive marketing emails from us, you can unsubscribe following instructions in the footer of the marketing emails, by contacting our support team at support@Primart.ng, or in your profile settings.
We may also show you advertisements on the Website, and send you push notifications for marketing purposes.
5.7. To personalize our ads
We and our partners use your personal data to tailor ads and possibly even show them to you at the relevant time.
We may target advertising to you through a variety of ad networks and exchanges, using data from advertising technologies on and off of our Services like unique cookie or similar tracking technology, pixel, device identifiers, geolocation, operation system information, email.
5.8. To enforce our Terms and Conditions of Use and to prevent and combat fraud
We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms of Use).
5.9. To comply with legal obligations
We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.
5.10. To process your payments
We provide paid products and/or services within the Service. For this purpose, we use third-party services for payment processing (for example, payment processors). As a result of this processing, you will be able to make a payment and use the paid features of the Service.
- UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA?
We process your personal data, in particular, under the following legal bases:
6.1. Your consent;
6.2. To perform our contract with you;
6.3. For our (or others’) legitimate interests; Under this legal basis we, in particular: communicate with you regarding your use of our Service
This includes, for example, sending you push notifications reminding you that you have unread messages. The legitimate interest we rely on for this purpose is our interest to encourage you to use our Service more often. We also take into account the potential benefits to you.
Research and analyze your use of the Service
Our legitimate interest for this purpose is our interest in improving our Service so that we understand users’ preferences and are able to provide you with a better experience (for example, to make the use of our mobile application easier and more enjoyable, or to introduce and test new features).
Send you marketing communications
The legitimate interest we rely on for this processing is our interest to promote our Service in a measured and appropriate way.
Personalize Our Ads
The legitimate interest we rely on for this processing is our interest to promote our Service in a reasonably targeted way.
Enforce Our Terms of Use and To Prevent and Combat Fraud
Our legitimate interests for this purpose are enforcing our legal rights, preventing and addressing fraud and unauthorized use of the Service, non-compliance with our Terms of Use.
6.4. To comply with legal obligations.
- WITH WHOM WE SHARE YOUR PERSONAL DATA
We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. We may share some sets of personal data, in particular, for purposes and with parties indicated in Section 2 of this Privacy Policy. The types of third parties we share information with include, in particular:
7.1. Service providers
We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may share your personal information with the following types of service providers:
Cloud storage providers (Amazon, DigitalOcean, Hetzner), data analytics providers (Facebook, Google,)
Marketing partners (in particular, social media networks, marketing agencies, email delivery services; such as Facebook, Google)
Payment services providers (Solid)
7.2. Law enforcement agencies and other public authorities
We may use and disclose personal data to enforce our Terms of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.
7.3. Third parties as part of a merger or acquisition
As we develop our business, we may buy or sell assets or business offerings. Customers’ information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
- HOW PRIMART MANAGE DATA BREACHES.
If there is a data breach that may cause a risk for the rights and freedoms of individuals, we will notify competent supervisory authority, when such notification is mandatory. If the risk is assessed by us as “high”, we will also notify the affected data subjects without undue delay. The time frame for such notification will be developed by us on the basis of number of affected data subjects and time needed to collect contact information for notifications. If the measures taken or proposed to be taken in response to the breach did not address your concerns, you have the right to lodge a complaint with a competent supervisory authority, or to seek redress in a court of competent jurisdiction.
- DATA RETENTION
We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you), which includes (but is not limited to) the period during which you have an account. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements
- CHANGES TO THIS PRIVACY POLICY
We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through our Service or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.